Privacy Policy
Effective date: July 20, 2026
This Privacy Policy describes how The Christman Company (“we,” “us,” or “our”) collects, uses, shares, and protects personal information when you browse our website, create an account, communicate with us, or purchase a product.
By using our website and Services, you acknowledge the practices described below. If you do not agree with this Policy, please discontinue use of the Services.
1. Personal Information We Collect
The information collected depends on how you interact with our website.
Information submitted directly by you
When you place an order, register an account, contact customer care, subscribe to communications, or participate in a promotion, we may receive:
- Your name
- Email address
- Telephone number
- Billing and delivery addresses
- Account login information
- Order history and product selections
- Messages, reviews, and customer-support correspondence
- Marketing preferences
- Payment-related details
Complete card information is generally transmitted directly to an authorized payment processor rather than stored by us.
Information collected automatically
When you access the website, we and our technology partners may automatically collect:
- IP address
- Browser and device type
- Operating system
- Approximate location derived from your IP address
- Referring and exit pages
- Pages viewed and links selected
- Shopping-cart and checkout activity
- Date, time, and duration of visits
- Cookie identifiers and similar technical data
- Information about interactions with our advertisements
Information received from other parties
We may receive relevant information from Shopify, payment providers, fulfillment partners, shipping carriers, fraud-prevention services, analytics companies, and advertising platforms.
2. Why We Use Personal Information
We may process personal information to:
- Confirm, process, and fulfill purchases
- Collect and verify payments
- Arrange shipment and provide tracking updates
- Maintain customer accounts and shopping carts
- Respond to questions, complaints, returns, and refund requests
- Detect fraudulent, unauthorized, or abusive activity
- Protect the website, customers, and our business
- Analyze website traffic and improve performance
- Understand customer preferences and product demand
- Personalize website content and advertising
- Send promotional messages when permitted
- Comply with accounting, tax, legal, and regulatory obligations
- Establish, exercise, or defend legal claims
Where required, processing is based on your consent, performance of a contract, compliance with law, or our legitimate business interests.
3. Ecommerce and Payment Processing
Our store may use Shopify to provide hosting, checkout, account, and ecommerce functionality. Information submitted through the store may therefore be processed by Shopify according to its own privacy practices.
Payments are handled through authorized third-party processors. These providers may collect payment-card information, billing details, and transaction data to authorize purchases, prevent fraud, and satisfy legal obligations.
We do not normally receive or retain your complete payment-card number or card security code.
4. When Information May Be Disclosed
We do not disclose personal information indiscriminately. Information may be provided to service providers when necessary to operate the business, including:
- Ecommerce and website-hosting providers
- Payment gateways and financial institutions
- Warehouses, suppliers, and fulfillment facilities
- Delivery companies and postal services
- Customer-support platforms
- Analytics and website-performance providers
- Advertising and marketing platforms
- Fraud detection and cybersecurity providers
- Professional advisers, auditors, insurers, and legal representatives
These recipients receive only the information reasonably necessary to perform their functions or satisfy applicable legal requirements.
Information may also be disclosed:
- To comply with a court order, subpoena, or lawful government request
- To investigate fraud, security incidents, or unlawful activity
- To enforce our policies and agreements
- To protect the safety, property, or rights of customers and others
- In connection with a merger, acquisition, financing, restructuring, or sale of business assets
5. Advertising and Analytics Partners
We may use advertising pixels, cookies, application interfaces, and similar technology to understand campaign performance and present advertisements that may be more relevant to you.
Depending on the services active on our website, partners may include:
These companies may collect device identifiers, browsing activity, advertisement interactions, and purchase-event information. They process information according to their respective privacy policies.
Under certain United States privacy laws, disclosures used for cross-context behavioral advertising may be considered “sharing” or a “sale,” even when no money is exchanged. Where applicable, you may opt out through the privacy controls offered on our website or by contacting us.
6. Cookies and Similar Technology
Cookies are small data files stored by a website on your browser or device. We may use both session-based and persistent cookies.
Cookies used through the Services may include:
- Essential cookies: Support login, navigation, shopping-cart, security, and checkout functions
- Preference cookies: Remember language, location, and selected settings
- Performance cookies: Measure traffic, errors, and website responsiveness
- Analytics cookies: Help us understand how visitors interact with pages and products
- Advertising cookies: Support campaign measurement, audience creation, and personalized advertising
You can block or delete cookies using your browser controls. Disabling essential cookies may prevent certain features, including the shopping cart or checkout, from operating correctly.
Information about cookies commonly used by Shopify is available through its Cookie Policy.
7. Marketing Communications
If you subscribe to promotional messages, we may send information about products, offers, or store updates.
You may withdraw from email marketing at any time by selecting the unsubscribe link included in a promotional email. You can also contact us directly.
Opting out of marketing will not prevent us from sending essential transactional messages, such as order confirmations, shipping notices, security alerts, or responses to customer-support requests.
We follow applicable commercial-email requirements, including the CAN-SPAM Act, by identifying marketing messages appropriately, avoiding deceptive sender information, and processing valid unsubscribe requests.
8. Data Retention
Personal information is retained only for as long as reasonably necessary for the purposes described in this Policy.
The applicable retention period depends on factors such as:
- Whether you maintain an active account
- The status of your order or customer-service request
- Tax, accounting, and recordkeeping obligations
- Fraud-prevention and security requirements
- Applicable limitation periods
- Legal or regulatory requirements
When information is no longer required, we may delete, anonymize, or securely isolate it.
9. Security Measures
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. These may include encrypted transmission, access restrictions, secure networks, and trusted payment processors.
No internet transmission or storage system can be guaranteed to be completely secure. You are responsible for protecting your account credentials and should contact us promptly if you suspect unauthorized activity.
If a qualifying data incident occurs, we will provide notifications within the time and manner required by applicable law.
10. International Data Transfers
Our service providers, fulfillment partners, and technology platforms may operate in countries other than your own. As a result, personal information may be transferred to and processed in jurisdictions with different data-protection rules.
Where legally required, appropriate safeguards will be used for international transfers.
11. Your Privacy Rights
Depending on your country or state, you may have the right to:
- Request access to personal information we hold about you
- Ask us to correct inaccurate information
- Request deletion of eligible information
- Obtain a portable copy of certain information
- Restrict or object to particular processing
- Withdraw consent when processing is consent-based
- Opt out of targeted advertising
- Opt out of qualifying sales or sharing of personal information
- Appeal a decision concerning a privacy request
- Receive equal service without unlawful discrimination for exercising your rights
These rights are not absolute. We may retain or continue processing information when permitted or required for order completion, fraud prevention, tax records, legal compliance, or the establishment of legal claims.
To submit a request, email service@zpinerrb.asia. We may need to verify your identity before completing it. An authorized agent may submit a request where permitted, subject to verification of that authority.
12. California Privacy Disclosures
California residents may have rights under laws including the California Consumer Privacy Act, as amended by the California Privacy Rights Act.
Depending on whether the law applies to our business and your information, eligible residents may request access, correction, deletion, or information about categories of data collected and disclosed. They may also opt out of qualifying sales, sharing, or targeted advertising.
We will not unlawfully discriminate against a customer for exercising an applicable privacy right.
The website may not respond uniformly to browser-based “Do Not Track” signals because no universally accepted technical standard applies. Where legally required and technically supported, we may recognize valid universal opt-out signals, such as Global Privacy Control.
13. European and UK Privacy Rights
Residents of the European Economic Area or United Kingdom may have rights under the GDPR or UK GDPR, including access, correction, erasure, restriction, portability, objection, and withdrawal of consent.
You may also lodge a complaint with the data-protection authority responsible for your location. We encourage you to contact us first so we can attempt to address the issue directly.
14. Children’s Information
Our Services are not intended for children under 13, and we do not knowingly collect personal information directly from them.
If you are a parent or guardian and believe a child has submitted personal information, contact us. After reasonable verification, we will take appropriate steps to remove the information.
15. External Websites
Our website may link to services that we do not own or operate. Those services maintain their own privacy policies, security practices, and terms.
We are not responsible for the handling of information by an external website. Review its privacy disclosures before submitting personal data.
16. Policy Changes
We may revise this Privacy Policy to reflect changes in our operations, technology, legal responsibilities, or service providers.
The current version will remain available on this page with an updated effective date. Material changes will be communicated when required by law.
17. Contact Information
Questions, privacy requests, or concerns about the handling of personal information may be sent to:
The Christman Company
208 N Capitol Ave
Lansing, MI 48933
United States
Phone: +1 (517) 482-1488
Email: service@zpinerrb.asia