Terms of service

Terms of Service

Introduction

This website is operated by The Christman Company. Throughout these Terms, “Company,” “we,” “our,” and “us” refer to The Christman Company. The words “customer,” “you,” and “your” refer to any person who visits the website, creates an account, or purchases through it.

Our website, online store, products, content, customer features, and related functionality are collectively referred to as the “Services.” Our ecommerce infrastructure is supported by Shopify.

These Terms of Service, together with our Privacy Policy and other policies published on the website, govern your access to and use of the Services. Please review them carefully before using the website.

By browsing the website, submitting information, creating an account, or placing an order, you confirm that you accept these Terms. If you disagree with any part of them, you should discontinue use of the Services.

1. Eligibility and Customer Accounts

You must be at least the legal age of majority where you live to use the Services independently. If you allow a minor to access the website through a device or account you control, you accept responsibility for that use.

Information submitted when registering or purchasing must be accurate, current, and complete. This may include your name, email address, billing information, delivery address, and payment details.

You are responsible for safeguarding your password and account credentials. Any activity performed through your account will be treated as authorized by you unless you notify us promptly of suspected unauthorized access. Accounts may not be sold, licensed, transferred, or assigned to another person.

2. Product Information

We take reasonable steps to present product descriptions, photographs, dimensions, features, and colors accurately. However, the appearance of an item may vary depending on screen settings, lighting, production batches, and the device used to view the website.

Minor differences between online images and the delivered product do not necessarily indicate a defect. We cannot guarantee that every item will appear exactly as displayed or meet every customer’s personal expectations.

Products, specifications, prices, and availability may be updated or discontinued without advance notice. We may also limit sales by customer, order quantity, location, or jurisdiction when reasonably necessary.

3. Orders and Acceptance

Submitting an order represents an offer to purchase the selected products. An automated acknowledgement does not necessarily mean that the order has been accepted.

An order becomes accepted after payment has been authorized and we issue confirmation that the purchase is being processed. We reserve the right to reject, limit, or cancel an order for reasons including:

  • Product unavailability
  • Incorrect pricing or product information
  • Payment authorization failure
  • Suspected fraud or unauthorized activity
  • Unusual purchasing quantities
  • Delivery restrictions
  • Violation of these Terms

If an order is changed or cancelled by us, we will attempt to contact you using the details provided during checkout.

Purchases are intended for personal or household use. Products may not be purchased for unauthorized resale, commercial redistribution, or export.

Returns and exchanges are governed by our separately published Return and Refund Policy.

4. Pricing, Payment and Billing

The amount charged will be the price shown at checkout when the order is submitted. Prices and promotional offers may change without notice.

Unless expressly stated otherwise, displayed prices may exclude shipping charges, customs duties, import fees, and applicable taxes. Any additional charges will either be displayed during checkout or assessed by the relevant authority.

You agree to provide valid and complete payment and billing information. By submitting payment details, you confirm that:

  • You are authorized to use the selected payment method
  • The information supplied is accurate
  • The payment provider may charge the total amount shown
  • You are responsible for applicable shipping fees, taxes, and other disclosed costs

Promotions may be subject to separate conditions. If promotion-specific conditions conflict with these Terms, the conditions attached to that promotion will apply.

5. Shipping and Delivery

Processing periods and delivery estimates are described in our Shipping Policy. All delivery dates are estimates rather than guarantees.

Delivery may be affected by carrier operations, customs inspections, weather, public holidays, address errors, or circumstances outside our reasonable control.

Customers are responsible for entering a complete and accurate delivery address. Additional costs resulting from an incorrect address, refused delivery, or unclaimed parcel may be charged to the customer where permitted by law.

Nothing in this section removes any mandatory consumer rights regarding risk of loss or delivery.

6. Ownership of Website Content

The website and its contents—including text, layouts, photographs, graphics, logos, icons, videos, product information, software, and other materials—belong to The Christman Company, its partners, or its licensors and are protected by applicable intellectual-property laws.

You are granted a limited, revocable, non-transferable right to access the Services for personal and non-commercial purposes.

Without written permission, you may not:

  • Copy or republish website materials
  • Modify or create derivative works from our content
  • Sell, license, distribute, or commercially exploit the content
  • Remove copyright or trademark notices
  • Download or store substantial portions of the website
  • Use our trademarks in a manner suggesting endorsement or affiliation

All rights not expressly granted remain reserved by their respective owners. Shopify and any other third-party names or marks remain the property of those third parties.

7. Third-Party Features and Tools

Certain website functions may be supplied by external providers. These tools may be offered on an “as available” basis and may be governed by separate terms and privacy practices.

We do not control every third-party tool and do not guarantee its continued availability, performance, or suitability. Your decision to use such a tool is at your own discretion.

New functions, resources, or services added to the website will also be subject to these Terms unless different conditions are expressly provided.

8. External Websites

The Services may contain links to websites, payment platforms, applications, or resources operated by third parties. A link does not necessarily mean that we endorse or control the external service.

We are not responsible for third-party content, security, accuracy, products, or privacy practices. Before purchasing from or supplying information to an external provider, review that provider’s applicable terms.

Questions about a third-party product or service should be directed to the company responsible for it.

9. Shopify’s Role

Shopify supplies ecommerce technology that enables us to operate the online store. However, purchases made from this store are transactions directly between you and The Christman Company.

Shopify is not the seller of our products and is not responsible for product fulfillment, customer support, returns, or claims arising from purchases made through our store, except to the extent required by applicable law or Shopify’s own terms.

10. Privacy and Personal Information

Our collection and use of personal information are explained in our Privacy Policy. By using the Services, you acknowledge that information may be processed by us, Shopify, payment providers, fulfillment partners, carriers, and other service providers necessary to operate the store.

Some providers may process information in countries outside your place of residence. Please consult our Privacy Policy for additional information about these activities and your available rights.

11. Reviews, Suggestions and Other Submissions

If you submit a review, image, suggestion, message, idea, or other material to us, you confirm that you own the submission or have permission to provide it.

Unless prohibited by law, you grant us a worldwide, non-exclusive, royalty-free, transferable, and sublicensable right to reproduce, adapt, publish, display, distribute, and otherwise use the submission in connection with operating or promoting the Services.

You must not submit material that:

  • Violates another person’s intellectual-property or privacy rights
  • Contains knowingly false or misleading claims
  • Is unlawful, threatening, defamatory, obscene, or abusive
  • Includes malicious software or harmful code
  • Misrepresents your identity or the source of the submission

We may review, edit, decline, or remove submitted content, but we are not obligated to monitor every submission.

12. Website Errors and Corrections

Website content may occasionally include typographical errors, outdated information, or omissions relating to prices, availability, promotions, product details, shipping costs, or delivery estimates.

We may correct inaccurate information, update content, or cancel an affected order when reasonably necessary. If an accepted order is cancelled because of our error, the related payment will be refunded.

13. Unacceptable Uses

The Services may only be used for lawful purposes. You must not use the website to:

  • Violate any applicable law or regulation
  • Infringe intellectual-property, privacy, or other legal rights
  • Harass, threaten, defame, deceive, or harm another person
  • Submit fraudulent information or impersonate another party
  • Distribute spam or unauthorized advertising
  • Upload viruses, malware, or harmful code
  • Scrape, crawl, or extract website data without authorization
  • Interfere with website security or technical operation
  • Collect another person’s information without permission
  • Circumvent access restrictions or protective measures
  • Copy or exploit any part of the Services for unauthorized commercial purposes

We may restrict or terminate access when we reasonably believe these rules have been violated.

14. Suspension and Termination

You may stop using the Services at any time. We may suspend or terminate access if you violate these Terms, engage in harmful activity, or create legal, security, or operational risk.

Termination does not remove payment obligations or liabilities that arose before termination.

Provisions relating to intellectual property, submitted content, disclaimers, liability, indemnification, governing law, and other clauses intended to survive will remain effective after access ends.

15. Disclaimer of Warranties

Information supplied through the website is intended for general informational purposes. We do not guarantee that all content will always be complete, current, or error-free.

To the maximum extent permitted by law, the Services and products are offered on an “as available” and “as is” basis, except for warranties expressly provided by us or required by applicable consumer law.

We do not guarantee uninterrupted website access or that every technical issue will be corrected immediately. Statutory warranties and consumer protections that cannot legally be excluded remain unaffected.

16. Limitation of Liability

To the fullest extent permitted by applicable law, The Christman Company and its officers, employees, affiliates, contractors, agents, licensors, and service providers will not be liable for indirect, incidental, special, punitive, or consequential losses arising from use of the Services or products.

This may include loss of profit, revenue, data, savings, business opportunities, or replacement costs.

Where liability cannot legally be excluded, it will be limited only to the extent permitted by law. Nothing in these Terms excludes liability that cannot lawfully be restricted, including certain liabilities involving fraud, intentional misconduct, or personal injury.

17. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless The Christman Company, Shopify, and their respective affiliates, representatives, employees, contractors, and service providers against third-party claims and reasonable expenses arising from:

  • Your material breach of these Terms
  • Your unlawful use of the Services
  • Your infringement of another party’s rights
  • Content or information submitted by you

We may participate in the defense of an eligible claim and will notify you when reasonable cooperation is required.

18. Severability

If a court determines that any provision of these Terms is unlawful or unenforceable, that provision will be limited or removed only to the minimum extent necessary.

The remaining sections will continue to operate independently and remain enforceable.

19. Waiver and Entire Agreement

A failure to enforce a provision immediately does not waive our right to enforce it later.

These Terms, together with all policies and notices incorporated by reference, form the complete agreement governing use of the Services. They replace prior communications or understandings concerning the same subject matter.

20. Assignment

You may not transfer your rights or obligations under these Terms without our prior written approval.

We may assign or transfer our rights and responsibilities in connection with a merger, acquisition, restructuring, sale of assets, service-provider arrangement, or other legitimate business purpose, subject to applicable law.

21. Governing Law

These Terms and any related agreement will be governed by the applicable laws of the State of Michigan and the United States, without regard to conflict-of-law principles.

Any dispute that may lawfully be subject to an agreed forum will be handled by the courts with appropriate jurisdiction in or serving Lansing, Michigan.

Mandatory consumer protections and jurisdictional rights available in your country or state remain unaffected.

22. Section Titles

Headings are included only to make these Terms easier to navigate. They do not alter the meaning or legal effect of any provision.

23. Updates to These Terms

We may revise these Terms when our Services, business practices, legal requirements, or website features change.

The latest version will be published on this page. Material changes will be communicated when required by law. Continued use of the Services after an updated version becomes effective indicates acceptance of the revised Terms.

We recommend reviewing this page periodically.

24. Contact Details

Questions regarding these Terms of Service may be directed to:

The Christman Company
208 N Capitol Ave
Lansing, MI 48933
United States

Phone: +1 (517) 482-1488
Email: service@zpinerrb.asia